🔏Privacy Policy

Last updated: June 30, 2025

I. Introduction

https://the-one.io (“Website”) is a platform operated by the team behind TheOne (“we”, “us”, or “our”).

This Privacy Policy describes how we manage our user’s (“you” or “your”) personal information, which we collect as a result of your use of the Website and any pages or websites operated by us or our affiliates, including any applications that are owned and operated by us in the provision of products and services (“Services”), and explains the circumstances in which we may transfer your personal information to others.

We are committed to protecting your personal information and ensuring it is handled responsibly and transparently in accordance with this Privacy Policy.

II. Personal Information

“Personal Information” refers to information that can be directly linked to a specific individual or entity. This information may include names, addresses, phone numbers, email addresses, payment details, unique device identifiers, device locations, IP addresses, usage dates, and other related information.

III. Collection and Use Of Personal Information

We collect personal information voluntarily provided by users through expressing interest in our Services, engaging in activities on the Website, or otherwise contacting us.

The personal information we MAY COLLECT include the following:

  • Name;

  • Email address;

  • Wallet address;

  • Digital signature created by your wallet;

  • Any other information that you choose to provide to us when registering or filling out a contact form on the Website.

All personal information provided to us by the user must be true, complete and accurate, and the user is required to notify us of any changes to such personal information.

We use Personal Information collected via our Website for a variety of business purposes described below.

We process your Personal Information based on your consent and our legitimate interest to improve our services and maintain the functionality of the Website.

The information we collect or receive may be used to:

  • Maintain your account;

  • Provide services to you;

  • Verify your identity and keep a record of your interactions with us;

  • Process transactions;

  • Identify and suggest services that may interest you;

  • Improve and enhance our services;

  • Protect our rights, interests, safety, and property, as well as those of our customers, service providers, and other third parties and affiliates;

  • Investigate and prevent fraud, consumer protection or network abuse, and protect our users;

In addition, we may use your Personal Information for additional specific purposes made clear at the point of collection on particular pages of the Website in accordance with this Privacy Policy.

If you decide not to share the Personal Information that we have requested from you, it may not be possible for us to provide you with the information and/or services you have asked for or fulfil the purpose(s) for which we have requested the Personal Information. However, your visit to the Website will remain unaffected.

IV. Cookies

A cookie is a small text file which is placed onto your device when you access the Website. We use cookies and other online tracking devices to make your online experience more efficient and enjoyable. The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your device such as your IP address, your browser and/or other internet log information, this will not, usually, identify you personally.

In certain circumstances, we may collect personal information about you – but only where you voluntarily provide it (e.g. by completing an online form). In most cases, we will need your consent in order to use cookies. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

In addition, your use of the Website may direct you to certain advertisers or third-party website providers, which may also use cookies or similar web tags (small data text files placed on your computer or device) or similar technologies to identify your computer or device and record your preferences and other data for the purpose of personalizing your visits, see which areas and features are popular, and improve your experience and use of the services and websites provided.

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the Website.

V. When We Share Information Collected About You

Except as detailed in this Privacy Policy, we do not sell, license, or otherwise provide your Personal Information to unaffiliated third parties without your consent. We will maintain the confidentiality of and protect your information in accordance with this Privacy Policy.

We may, however, disclose your information to unaffiliated third parties with your consent obtained in either writing, online, through “click-through” agreements and downloads, upon acceptance by you of the terms of disclosures for certain services, in writing (including without limitations by chat or email) or orally, when you interact with our customer service representatives.

We may also disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

VI. Protection of Personal Information

We take the security and privacy of your information very seriously. To ensure that your personal data is protected, we have implemented appropriate physical, electronic, and managerial processes. However, please note that we cannot guarantee the security of the public or third-party network through which you transmit your Personal Information to the Website.

VII. How To Correct Or Delete Your Information

You have the right to access your Personal Information and to require the correction, updating, and blocking of inaccurate and/or incorrect data by contacting us at hello@the-one.io. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

VIII. Policy Update

We may update and modify this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

IX. Contact us

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at hello@the-one.io.

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