📚Help & FAQ

How does TheOne get the best market price for trading?

To ensure the best possible price in TheOne, our AI Smart Routing analyzes a wide range of liquidity sources for the requested order. It then generates the optimal route, factoring in delivery costs, price impact, and other variables – all strategically balanced to maximize your savings.

What is Savings?

Savings in TheOne represent the difference between the amount a user receives when swapping tokens via TheOne’s AI Smart Routing and what they would have received using the open market (DEXs, CEXs, LPs, etc.).

In other words, it’s the extra value TheOne helps you unlock by finding and executing the most efficient trade path across multiple liquidity sources.

What fees does TheOne charge?

TheOne does not charge trading fees for tokens eligible for AI Smart Routing. Meanwhile, fresh tokens that are traded exclusively on DEXs and considered high-risk may be subject to a fee of up to 1%.

Summarising, TheOne monetizes through a Savings Share of 30% — only when you save, not when you don’t. Savings Share can be reduced through special programs, such as VIP levels.

What is Savings Share?

Savings share is the portion of the saved funds (up to 30%) that TheOne retains as a reward for providing an optimized and efficient routing experience. Savings share can be reduced through special programs, such as VIP levels and Vouchers.

It’s how TheOne monetizes its service – only when you save, not when you don’t.

What is the VIP level?

The more you trade, the less you pay. TheOne's 10-level VIP system offers savings share deductions based on your 30-day trading volume.

As a reward, you get a lower savings share, which increases your profit and savings from trading assets using TheOne. You can find the current deduction rates and terms in the dedicated section of TheOne app.

What are ONE Points?

ONE Points are your rewards for being active across the TheOne ecosystem.

The more you earn, the more perks, future utility, and surprises you’ll unlock.

We’ve created multiple ways for you to accumulate ONE Points:

Complete Quests. Each quest grants a fixed number of points. New quests and seasonal events are added regularly – stay tuned so you don’t miss out.

Trade & Save. The more volume you generate, the more points you earn. Check ongoing quests like Trade & Earn and Save & Earn for details.

Grow Your Referral Network. Earn a share of ONE Points from your referrals:

• 1% from Level 1 (direct invites)

• 0.2% from Level 2

• 0.1% from Level 3

Join Contests & Promos. Earn extra ONE Points from partner campaigns, exclusive events, and limited-time challenges. Stay connected to our official channels so you never miss an opportunity!

What is a Referral Program?

TheOne has developed a generous referral program for all users.

It features three levels of friend connections and two types of motivational benefits to reward your network growth and engagement.

The Referral program includes three generations of users:

• Level 1 — your direct friends

• Level 2 — friends of your friends

• Level 3 — friends of your friends’ friends

You earn rewards from each generation:

A share of the Savings (RefShare), up to 30% of Savings Share.

Bonus points called ONE Points, based on their trading and saving activity, up to 1% of ONE points.

The bigger your network, the more you earn across all levels. You can find the current share rates and terms in the dedicated section of TheOne app.

Which liquidity providers does TheOne support?

TheOne integrates with dozens of CEXs and DEXs to deliver the most efficient and cost-effective trade routes. Among them are Binance, Gate.io, MEXC, PancakeSwap, Uniswap, and many others.

We’re continuously working to expand this list and further improve trade execution and pricing for our users.

Which networks does TheOne support?

TheOne operates across several popular networks to deliver optimal trade routes, including BSC, Ethereum, Solana, and more.

We’re continuously expanding this list with the goal of evolving into a chainless solution, where users no longer need to worry about which network they’re on.